Refund Policy

Your request window

Please contact the merchant within 30 days after your purchase is delivered if you wish to return it or discuss an exchange. Identify the purchase with an order number or proof of payment and tell us which item is involved. A change-of-mind return requires unused goods with their original condition and packaging intact.

Instructions before posting

We review the request and explain how to send an eligible return. Do not post merchandise before receiving those instructions. The merchant covers eligible return transportation, whether the reason is a change of mind or an issue such as damage, a defect, an incorrect item or missing goods. A prepaid return label or another merchant-paid method will be arranged.

Reporting a problem with the goods

Describe what happened and include the order details and useful photographs for damaged, defective, wrong or incomplete goods. We will examine the issue and discuss an appropriate remedy. These procedures do not remove rights that applicable consumer law gives you.

Address, exchanges and refund timing

The business address at the end of this page is the default return address; use another destination only when the merchant supplies a dedicated return address. For an exchange, ask about the desired item and availability. Once a return is received, inspected and approved, repayment is made to the original payment method within 10 business days. The bank or payment provider may require further time to post the credit.

Orders still in preparation

A cancellation or amendment should be requested promptly before shipment. We will check whether the order can still be changed, but cannot guarantee that a request will arrive before fulfillment is complete. After dispatch, the return process applies.

Merchant contact information

Simplemodern
Email: Support@Simplesodern.shop
Phone: 551-715-7367
Business address: 121 S Pavilion Ave, Riverside, New Jersey, 08075, US